Search results for: "steve burn" | WeLiveSecurity

Search results for: "steve burn"

Support scams, malware and mindgames without frontiers

Introduction It might not have escaped your notice that I write quite a lot about support scams, an issue in which most commentators in the security industry take only sporadic interest and tend to regard as of only niche interest. (As when a scammer is damaging their brand or product in some way, for instance

Tech Support Scammers: Talking to a Real Support Team

It so happens that I live over 5,000 miles from the ESET North America office in San Diego, and so tend not to have water cooler conversations with the people located there. Of course, researchers working for and with ESET around the world maintain contact through the wonders of electronic messaging, but there are lots

Tech support scam update: still flourishing, still evolving

[Update 30th October 2013: with regard to the ping gambit discussed below, please note that protection.com now responds to ICMP echo requests – in other words, if you now run the command “ping protection.com” you should now see a screen something like this: Note that this is perfectly normal behaviour for a site that responds

Support scam cold‑calling: the next generation

Stop me if you’ve heard this before... While I was in London recently for the InfoSec exhibition and some other meetings, my wife received a call from a lady with a heavy Indian accent, who told her that she had errors on her computer caused by viruses, and offering to remove them for her. For a fee, of course…

FTC cracks down on tech support scams and feds nail fake AV perps

The federal government took much needed action today against sleazy PC tech support scammers and fake AV peddlers. Actions include lawsuits, a judgment of $163 million, and freezing of multiple assets. PC tech support scammers will be familiar to regular readers of this blog because David Harley and others have charted the progress of this

PC Support Scams – Virus Bulletin paper

Another year, another fine Virus Bulletin conference come and gone. And some of us even got long-service badges. (My first VB was in 1996, and my first VB presentation in 1997, but there are people like our own Righard Zwienenberg whose attendance record goes back way further.) (Yes, it did rain the last day or