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Google's lack of responsiveness on their own supoprt forums is telling. http://www.google.com/support/forum/p/gmail/thread?tid=6a1537053d29da99&hl=en
Google has changed their mantra to "do nothing that isn't evil."
I think the NSA wants to learn from Google, not the other way around :)
Randy Abrams Director of Technical Education
Author ESET Research, ESET