...the scammer doesn't need you to edit the registry to find the CLSID he's looking for. He simply has to persuade you to run the ASSOC command...
Search results for: "support desk"
got a phone call from a gentleman with a pronounced accent wanting to help me with my virus problem ... You didn't know I had a virus problem? Neither did I, but he assured me that I was spraying malware all over the part of town I live and work in.
...Hanging on the Telephone, By David Harley, Urban Schrott and Jan Zeleznak...As if fake anti-virus products weren’t bad enough, nowadays we have unsolicited phone-calls from fake AV helpdesks. ESET researchers tell you more about support scams...
The company will also soon launch anti-fingerprinting measures aimed at detecting and mitigating covert tracking and workarounds
Do try this at home! If you haven’t taken advantage of the extra protection that two-factor authentication offers, now is a great time to do so. And you don’t even need to hand over your phone number.
If you thought that the problem of tech support scams was disappearing, think again, says Josep Albors and David Harley.
ESET's David Harley returns to the theme of what to do if a scammer gets a foothold on your system - people are still worried about support scams.
With more of a whimper than a bang, Microsoft has followed up on its August 2014 promise to end support for older versions of Internet Explorer. As of today (January 12th, 2016), Microsoft will end support and security updates for several versions of Internet Explorer running on various versions of Windows.
Tech support scams are “still big business”, ESET’s David Harley has previously said. In this guide we look at how fraudsters dupe their victims into handing over cash, while also corrupting their devices.
Support scams and fake alerts are still big business. We look at scammer psychology and a little parapsychology.
Introduction It might not have escaped your notice that I write quite a lot about support scams, an issue in which most commentators in the security industry take only sporadic interest and tend to regard as of only niche interest. (As when a scammer is damaging their brand or product in some way, for instance
Support scammers: old twisters, new twists, and scammer psychology.
Some support scammers and their assassination threats may seem dumb, but they're no joke.They can cause serious damage as we discuss it in this article.
The end of mainstream support for Windows: Don't repeat the mistakes of the past, and be prepared. Especially if you've only just got rid of all the Windows XP computers in your company.
It started, innocently enough, as a question asked in the ESET Security Forum titled "Eset – Do I Really Need Antivirus On My Linux Distros?" However, the answer to that seemingly simple question on Linux antivirus is more complex than a simple yes-or-no response.
One of the support scam sites used to mislead victims may be down, but the scam definitely isn’t about to go away.
The never-ending Windows support scam often misrepresents obsolete MS-DOS utilities. But three simple rules will bypass most of that social engineering.
It's not just fake tech support: call centre cold-callers are operating various kinds of insurance scams, too.
[Update 30th October 2013: with regard to the ping gambit discussed below, please note that protection.com now responds to ICMP echo requests – in other words, if you now run the command “ping protection.com” you should now see a screen something like this: Note that this is perfectly normal behaviour for a site that responds
With malicious remote access attacks of the rise it is time to check your computer's RDP configuration and apply restrictions, like turning it off, limiting users, and applying strong passwords