Search results for: "cold-call scam"

Tech Support Scams: Second Byte at the Cherry

Is there really anything new to be said about tech support scams? Unfortunately, the FTC tells us there is. Not only because people are still falling prey to this type of fraud, but because the scammers are still finding new approaches to harvesting their victims’ credit card details. Some quite interesting, sophisticated technical tricks are

2013: a View to a Scam

There are plenty of scams effective enough to rate a warning or three, in the hope of alerting potential victims to the kind of gambit they use. And so, even though much of ESET’s business is focused on the bits and bytes of malicious software, I’ve spent a lot of time writing on WeLiveSecurity and

Tech Support Scammers: Talking to a Real Support Team

It so happens that I live over 5,000 miles from the ESET North America office in San Diego, and so tend not to have water cooler conversations with the people located there. Of course, researchers working for and with ESET around the world maintain contact through the wonders of electronic messaging, but there are lots

Tech support scam update: still flourishing, still evolving

[Update 30th October 2013: with regard to the ping gambit discussed below, please note that protection.com now responds to ICMP echo requests – in other words, if you now run the command “ping protection.com” you should now see a screen something like this: Note that this is perfectly normal behaviour for a site that responds

2013 Forecast: Malware, scams, security and privacy concerns

What does the New Year hold for information security, malicious software, consumer privacy and cybercrime? Questions of this mature are posed by journalists toward the end of every year and, beginning about November, answers from security specialists start to appear in print. Indeed, ESET researchers in Latin America published a 20-page white paper on this

PC Support Scams – Virus Bulletin paper

Another year, another fine Virus Bulletin conference come and gone. And some of us even got long-service badges. (My first VB was in 1996, and my first VB presentation in 1997, but there are people like our own Righard Zwienenberg whose attendance record goes back way further.) (Yes, it did rain the last day or