Tech support scammers are still at it: Here’s what to look out for in 2023
Hello, is it me you’re looking for? Fraudsters still want to help you 'fix' a computer problem you never had in the first place.
Search results for: "support scam"
Tech support scams and the call of the void
The importance of providing the best possible after-sales service to customers
Four arrested as Microsoft and UK police team up to crack down on technical support scammers
Four people have been arrested after a two-year investigation by Microsoft and British police forces into telephone scams which prey upon the vulnerable, tricking them into believing their computers have been infected by malware.
Spanish Harmada: More on tech support scams
David Harley and Josep Albors on the evolution of tech support scams and why the current high incidence of reports in Spain are significant.
Support scams now reign in Spain
If you thought that the problem of tech support scams was disappearing, think again, says Josep Albors and David Harley.
Tech support scams go with a Bing
Microsoft takes a shot at preventing support scammers from exploiting Bing Ads, explains David Harley, senior research fellow at ESET.
Support scams: What do I do now?
ESET's David Harley returns to the theme of what to do if a scammer gets a foothold on your system - people are still worried about support scams.
Tech support scams: 3 steps to conning unsuspecting victims
Tech support scams are “still big business”, ESET’s David Harley has previously said. In this guide we look at how fraudsters dupe their victims into handing over cash, while also corrupting their devices.
Tech Support Scams: Top of the Pop‑Ups
Support scams and fake alerts are still big business. We look at scammer psychology and a little parapsychology.
Support scams, malware and mindgames without frontiers
Introduction It might not have escaped your notice that I write quite a lot about support scams, an issue in which most commentators in the security industry take only sporadic interest and tend to regard as of only niche interest. (As when a scammer is damaging their brand or product in some way, for instance
Support Scammers and Self‑Justification
Support scammers: old twisters, new twists, and scammer psychology.
(More) Confessions of a Support Scammer
David Harley examines the latest confessions of a support scammer to appear on the web, this time from a Reddit Q&A.
Tech Support Scammers with Teeth
Some support scammers and their assassination threats may seem dumb, but they're no joke.They can cause serious damage as we discuss it in this article.
Support Scammers: Hoping to Reign in Spain?
More about the support scammer trend towards finding victims in Spain who aren't fluent English speakers.
Support Scams: Expect the Scammish Inquisition*
An update on support scams: but are the scammers looking for fresh fields and posturings new?
How to avoid tech support scams
Tech support scams come in many different forms and can be hard to detect. Following these simple steps fromWe Live Security will help you recognise and avoid them.
Support Scam: Old Racket Still in Service
One of the support scam sites used to mislead victims may be down, but the scam definitely isn’t about to go away.
Support Scam Using (MS‑)DOS* Attack
The never-ending Windows support scam often misrepresents obsolete MS-DOS utilities. But three simple rules will bypass most of that social engineering.
Netflix phish, tech support scam, same phrying pan
Yet another innovative tech support scam, using Netflix phishing to get remote access to the victim's system.
Tech Support Scams: Second Byte at the Cherry
Is there really anything new to be said about tech support scams? Unfortunately, the FTC tells us there is. Not only because people are still falling prey to this type of fraud, but because the scammers are still finding new approaches to harvesting their victims’ credit card details. Some quite interesting, sophisticated technical tricks are