Many companies and sites offering support are basing their appeal to visitors to their web sites on bona fides that are pretty difficult to verify.
Search results for: "cold-call scam"
Stop me if you’ve heard this before... While I was in London recently for the InfoSec exhibition and some other meetings, my wife received a call from a lady with a heavy Indian accent, who told her that she had errors on her computer caused by viruses, and offering to remove them for her. For a fee, of course…
How do vishing scams work, how do they impact businesses and individuals, and how can you protect yourself, your family and your business?
The vaccination push provides a vital shot in the arm for the world’s battle against the pandemic, but it's also a topic ripe for exploitation by fraudsters and purveyors of misinformation
Fraudsters are quick to exploit current events for their own gain, but many schemes do the rounds regardless of what’s making the news. Here are 5 common scams you should look out for.
The importance of providing the best possible after-sales service to customers
It's easier to have scruples about how you earn your living when you're not one of millions of people chasing just a few thousand jobs.
David Harley discusses a scam that has been making the rounds where, it's reported, cold-calling scammers ask the victim 'Can you hear me?'.
David Harley and Josep Albors on the evolution of tech support scams and why the current high incidence of reports in Spain are significant.
If you thought that the problem of tech support scams was disappearing, think again, says Josep Albors and David Harley.
Microsoft takes a shot at preventing support scammers from exploiting Bing Ads, explains David Harley, senior research fellow at ESET.
ESET's David Harley returns to the theme of what to do if a scammer gets a foothold on your system - people are still worried about support scams.
Support scams and fake alerts are still big business. We look at scammer psychology and a little parapsychology.
Introduction It might not have escaped your notice that I write quite a lot about support scams, an issue in which most commentators in the security industry take only sporadic interest and tend to regard as of only niche interest. (As when a scammer is damaging their brand or product in some way, for instance
Support scammers: old twisters, new twists, and scammer psychology.
David Harley examines the latest confessions of a support scammer to appear on the web, this time from a Reddit Q&A.
Harley says that scams and social engineering have been a constant in cybercrime - but in the past few years, some scams have got markedly more sophisticated, and more difficult even for a trained eye to spot.
Beware of that accident scam call or text: losing money isn't the only risk.
Some support scammers and their assassination threats may seem dumb, but they're no joke.They can cause serious damage as we discuss it in this article.
An update on support scams: but are the scammers looking for fresh fields and posturings new?