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tech support

Reverse charges: How one man turned the tables on PC phone scammers

This week, UK IT worker and social engineering blogger Dale Pearson was targeted – with eight phone calls from a company claiming there was a fault on his PC – but Pearson had both the time and the equipment to fight back.

Misusing VERIFY (and other support scam tricks)

After Event Viewer, ASSOC, INF, PREFETCH and Task Manager, it seems that VERIFY is the latest system utility to be misused by PC tech support scammers.

DNSChanger: lies, damn' lies and telemetry statistics

First the panic, then the accusations of hype. Can we really estimate the impact of DNSchanger yet?

Support Scams On The Rise (2)

The problem with preventing such scams is that social engineering is very lo-tech in nature, requiring little in the way of technical resources and investment. Scammers are relying on the victims naivety, to grant them access to their computer and credit card details, so there’s very little a security company can do to prevent them,

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