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tech support scams

Scams: Tech Support, Accident Insurance, PPI, Oh My My

It’s not just fake tech support: call centre cold-callers are operating various kinds of insurance scams, too.

2013: a View to a Scam

There are plenty of scams effective enough to rate a warning or three, in the hope of alerting potential victims to the kind of gambit they use. And so, even though much of ESET’s business is focused on the bits and bytes of malicious software, I’ve spent a lot of time writing on WeLiveSecurity and

Tech Support Scammers: Talking to a Real Support Team

It so happens that I live over 5,000 miles from the ESET North America office in San Diego, and so tend not to have water cooler conversations with the people located there. Of course, researchers working for and with ESET around the world maintain contact through the wonders of electronic messaging, but there are lots

Tech support scam update: still flourishing, still evolving

[Update 30th October 2013: with regard to the ping gambit discussed below, please note that protection.com now responds to ICMP echo requests - in other words, if you now run the command "ping protection.com" you should now see a screen something like this: Note that this is perfectly normal behaviour for a site that responds

Support Scams: we don’t really write all the viruses…

…and nor are we responsible for fake AV/scareware and (more recently) ransomware, though I did suggest in a paper I presented at EICAR a couple of years ago that the bad guys who do peddle that stuff are all too proficient at stealing our clothes, and that maybe some security companies were making it easier

Support Scam Poll

Internet Storm Center is running a poll on Fake Tech Support Calls, also the topic of a paper for VB 2012.

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20 Feb 2014
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