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support scam

Support Scam: Old Racket Still in Service

One of the support scam sites used to mislead victims may be down, but the scam definitely isn’t about to go away.

Tech Support Scams: Second Byte at the Cherry

Is there really anything new to be said about tech support scams? Unfortunately, the FTC tells us there is. Not only because people are still falling prey to this type of fraud, but because the scammers are still finding new approaches to harvesting their victims’ credit card details. Some quite interesting, sophisticated technical tricks are

Online PC Support scam: from cold calling to malware

Here’s a brazen fake antivirus program that falsely declares you are infected, then locks your screen and asks you call a toll free number for Support, which then asks you to pay to remove the fake infection.

Support desk scams: CLSID not unique

…the scammer doesn’t need you to edit the registry to find the CLSID he’s looking for. He simply has to persuade you to run the ASSOC command…

Giving Cold Callers the Cold Shoulder

…And therein lies a problem that goes beyond support scams. The telephone network, like the Internet, isn’t very good at recognizing national boundaries. Which is why I have a couple of rules of thumb when it comes to cold callers…

Here’s my support desk!

got a phone call from a gentleman with a pronounced accent wanting to help me with my virus problem … You didn’t know I had a virus problem? Neither did I, but he assured me that I was spraying malware all over the part of town I live and work in.

Support Scams Part Umpteen

UK journalist Kevin Townsend has blogged today on what sounds like two support scam phone-calls of a type I’ve mentioned here a few times since a colleague at another company drew my attention to it last month.

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