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How to recognize a PC support scam

Pointers on how to recognize PC support/coldcalling/ammyy.com/logmein.com scams before you hand over any cash.

Here’s my support desk!

got a phone call from a gentleman with a pronounced accent wanting to help me with my virus problem … You didn’t know I had a virus problem? Neither did I, but he assured me that I was spraying malware all over the part of town I live and work in.

Phone Scams and Panic Attacks

…many scams work by panicking victims into taking some unwise action, whether it’s parting with their credit card details or opening a malicious program, claiming that some problem or illegal action is associated with their computer or IP address, such as transmitting malware or visiting paedophile or other pornographic sites…

Massive New Koobface Campaign

Our colleagues in ESET Latin-America have reported that a huge new malware distribution campaign is being carried out through the popular social network Facebook. In this instance, it is our old friend the Koobface worm that is being propagated. (For more about Koobface see Randy's post here, and for more about this particular iteration, see

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18 Apr 2012
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