Recently, I’ve been hearing about and receiving phone calls from people with Indian accents about something a little different from the classic your PC is virus-infected but you can pay me to get it fixed’ support scam.

FTC action isn’t diminishing the volume of reported support scam calls and losses: what’s driving the people behind the scam, and what does the future hold?

The federal government took much needed action today against sleazy PC tech support scammers and fake AV peddlers. Actions include lawsuits, a judgment of $163 million, and freezing of multiple assets. PC tech support scammers will be familiar to regular readers of this blog because David Harley and others have charted the progress of this

In the middle of working on a blog post about SMS phishing scams at my desk last night, I received a rather strange call.  The number displayed on the Caller ID was +1 (360) 474-3925.  I did not recognize the number, but since it was 7:10PM, I assumed it was a colleague trying to reach

At ESET, we spend a great deal of time researching the latest technologies and how they may be affected by frauds and scams. Sometimes these are “old fashioned” spam through email, or they may be programs like fake antivirus programs or ransomware. And we certainly have blogged extensively about PC support scams where the caller

Most people would agree that personal information, particularly health information, especially that pertaining to the brave men and women who serve in our armed forces, should be treated with care and protected from prying eyes at all times. But what should happen if this information is compromised? Surely we should do whatever we can to make sure no harm

Over the past couple of years rogue online pharmacies have been advertising their domains on search engines and promoting themselves through search engine optimization.  Legitimate pharmaceutical companies have their own measures in place to work on taking these sites offline.  The problem with rogue online pharmacies is that they do not meet federal regulations.  To

You may have received an email message that looks something like this. (ESET was just asked about it – thanks to Chris Dale for passing it on.) Please note: this is, if not an out-and-out hoax, a very misleading message. Don't act upon it until you've read the rest of this article. REMEMBER: Cell Phone

Round here, we're more than a little concerned about fake/rogue antivirus (and other fake security software). It's an ugly form of ransomware that hurts its victims in many ways. It scares them by threatening dire consequences and damage from malware that doesn't exist (except in the sense that the fake AV is itself malware), in

Some readers will be aware of my long-standing connection with the Anti-Virus Information Exchange Network (AVIEN) at http://www.avien.net (I hold the title of Chief Operations Officer there). AVIEN has now instigated a member’s blog at http://www.avien.net/blog, and I’ve put up a couple of blogs today on testing to help kick it off (Andrew Lee, my former