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FTC

Tech Support Scams: Second Byte at the Cherry

Is there really anything new to be said about tech support scams? Unfortunately, the FTC tells us there is. Not only because people are still falling prey to this type of fraud, but because the scammers are still finding new approaches to harvesting their victims’ credit card details. Some quite interesting, sophisticated technical tricks are

Yes there is a Data Privacy Day, and it will be here soon

The Target security breach and the Snowden revelations about NSA surveillance have raised awareness of data privacy to new levels, making Data Privacy Day more relevant than ever in 2014. And yes, Data Privacy Day is a real thing, observed on January 28.

Telephone Scams: it’s not all about PC support

Recently, I’ve been hearing about and receiving phone calls from people with Indian accents about something a little different from the classic your PC is virus-infected but you can pay me to get it fixed’ support scam.

Telescammer Hell: What’s Still Driving The PC Support Scammers?

FTC action isn’t diminishing the volume of reported support scam calls and losses: what’s driving the people behind the scam, and what does the future hold?

FTC cracks down on tech support scams and feds nail fake AV perps

The federal government took much needed action today against sleazy PC tech support scammers and fake AV peddlers. Actions include lawsuits, a judgment of $163 million, and freezing of multiple assets. PC tech support scammers will be familiar to regular readers of this blog because David Harley and others have charted the progress of this

Close call with a Caribbean cruise line scam

In the middle of working on a blog post about SMS phishing scams at my desk last night, I received a rather strange call.  The number displayed on the Caller ID was +1 (360) 474-3925.  I did not recognize the number, but since it was 7:10PM, I assumed it was a colleague trying to reach

Press One if by LAN, Two if by Sea

At ESET, we spend a great deal of time researching the latest technologies and how they may be affected by frauds and scams. Sometimes these are “old fashioned” spam through email, or they may be programs like fake antivirus programs or ransomware. And we certainly have blogged extensively about PC support scams where the caller

Military Health Records Deserve Better Than This

Most people would agree that personal information, particularly health information, especially that pertaining to the brave men and women who serve in our armed forces, should be treated with care and protected from prying eyes at all times. But what should happen if this information is compromised? Surely we should do whatever we can to make sure no harm

Protecting Consumers from Rogue Online Pharmacies

Over the past couple of years rogue online pharmacies have been advertising their domains on search engines and promoting themselves through search engine optimization.  Legitimate pharmaceutical companies have their own measures in place to work on taking these sites offline.  The problem with rogue online pharmacies is that they do not meet federal regulations.  To

Cell Phone Telemarketing Hoax

You may have received an email message that looks something like this. (ESET was just asked about it – thanks to Chris Dale for passing it on.) Please note: this is, if not an out-and-out hoax, a very misleading message. Don't act upon it until you've read the rest of this article. REMEMBER: Cell Phone

Virus, Anti-Virus, Fake Anti-Virus

Round here, we're more than a little concerned about fake/rogue antivirus (and other fake security software). It's an ugly form of ransomware that hurts its victims in many ways. It scares them by threatening dire consequences and damage from malware that doesn't exist (except in the sense that the fake AV is itself malware), in

AVIEN and Testing

Some readers will be aware of my long-standing connection with the Anti-Virus Information Exchange Network (AVIEN) at http://www.avien.net (I hold the title of Chief Operations Officer there). AVIEN has now instigated a member’s blog at http://www.avien.net/blog, and I’ve put up a couple of blogs today on testing to help kick it off (Andrew Lee, my former

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