As well as misusing Event Viewer, ASSOC or a system CLSID, scammers hijack “prefetch” and “inf” to con victims into believing they have malware.

…And therein lies a problem that goes beyond support scams. The telephone network, like the Internet, isn’t very good at recognizing national boundaries. Which is why I have a couple of rules of thumb when it comes to cold callers…

UK journalist Kevin Townsend has blogged today on what sounds like two support scam phone-calls of a type I’ve mentioned here a few times since a colleague at another company drew my attention to it last month.