…and nor are we responsible for fake AV/scareware and (more recently) ransomware, though I did suggest in a paper I presented at EICAR a couple of years ago that the bad guys who do peddle that stuff are all too proficient at stealing our clothes, and that maybe some security companies were making it easier
The problem with preventing such scams is that social engineering is very lo-tech in nature, requiring little in the way of technical resources and investment. Scammers are relying on the victims naivety, to grant them access to their computer and credit card details, so there’s very little a security company can do to prevent them,
Google, Facebook, Twitter and AOL have joined forces to stamp out fake tech support services where customers are fooled into calling bogus technical support lines, where they are encouraged, not to fix their comptuer, but to install malware – or give away details crucial for identity theft.
It’s not just fake tech support: call centre cold-callers are operating various kinds of insurance scams, too.
Internet scams are not new, and some of the strategies they use are not unique to the Internet, but there is no doubt that the Internet can provide a multiplier effect for people intent on defrauding others. I discovered a "good" example of this when I started looking for a place to live in San
After quite a few months of trying to raise public awareness of the problem of fake support cold-calling both here [and elsewhere, it's good to see other vendors also starting to publicize the issue. I've previously cited an article by Symantec's Orla Cox that describes one exchange of civilities with one of the scammers, and
Speaking of the October 2010 ThreatSense report, which includes an article on fake support and AV… A few days ago I wrote an article about fake support scams, a topic I've addressed before for Security Week – Fake AV, Fake Support -and here on the ESET blog. What was missing, I guess, was that extra edge
Another year, another fine Virus Bulletin conference come and gone. And some of us even got long-service badges. (My first VB was in 1996, and my first VB presentation in 1997, but there are people like our own Righard Zwienenberg whose attendance record goes back way further.) (Yes, it did rain the last day or