A paper for the Cybercrime Forensics Education and Training Conference looking at forensic issues that arose during our research into Tech Support Scams.

FTC action isn’t diminishing the volume of reported support scam calls and losses: what’s driving the people behind the scam, and what does the future hold?

The federal government took much needed action today against sleazy PC tech support scammers and fake AV peddlers. Actions include lawsuits, a judgment of $163 million, and freezing of multiple assets. PC tech support scammers will be familiar to regular readers of this blog because David Harley and others have charted the progress of this

Another year, another fine Virus Bulletin conference come and gone. And some of us even got long-service badges. (My first VB was in 1996, and my first VB presentation in 1997, but there are people like our own Righard Zwienenberg whose attendance record goes back way further.) (Yes, it did rain the last day or

Information about the August Global Threat Report and where to find other ESET resources

More information about how tech support scammers have been using the Quervar/Dorifel outbreak to trick Netherlanders into giving them access to their systems and credit cards.

Ammyy is eager to disassociate its service from Indian tech support scammers misusing it, and has some good advice for victims and potential victims.

The threat of the Dorifel/Quervar malware spreading in the Netherlands is being used by telephone scammers to trick local PC users into paying for ‘protection’.

Scammer Anna claims to be from Global PC Helpline, and certainly that site seems to be confused about what it is and where it operates from.

After Event Viewer, ASSOC, INF, PREFETCH and Task Manager, it seems that VERIFY is the latest system utility to be misused by PC tech support scammers.