coldcall

FTC cracks down on tech support scams and feds nail fake AV perps

The federal government took much needed action today against sleazy PC tech support scammers and fake AV peddlers. Actions include lawsuits, a judgment of $163 million, and freezing of multiple assets. PC tech support scammers will be familiar to regular readers of this blog because David Harley and others have charted the progress of this

Support scams: social engineering update

More cold-call/support scam information.

Support Scammer Update: Misrepresenting Task Manager

David Harley describes a support scam that uses a slightly different twist, misrepresenting the output from Windows Task Manager.

Close call with a Caribbean cruise line scam

In the middle of working on a blog post about SMS phishing scams at my desk last night, I received a rather strange call.  The number displayed on the Caller ID was +1 (360) 474-3925.  I did not recognize the number, but since it was 7:10PM, I assumed it was a colleague trying to reach

Press One if by LAN, Two if by Sea

At ESET, we spend a great deal of time researching the latest technologies and how they may be affected by frauds and scams. Sometimes these are “old fashioned” spam through email, or they may be programs like fake antivirus programs or ransomware. And we certainly have blogged extensively about PC support scams where the caller

How to recognize a PC support scam

Pointers on how to recognize PC support/coldcalling/ammyy.com/logmein.com scams before you hand over any cash.

Support-Scammer Tricks

Information and resources regarding tricks used by coldcall/support desk scammers

Facebook Likes and cold-call scams

Many companies and sites offering support are basing their appeal to visitors to their web sites on bona fides that are pretty difficult to verify.

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