Yet another innovative tech support scam, using Netflix phishing to get remote access to the victim’s system.
It’s not just fake tech support: call centre cold-callers are operating various kinds of insurance scams, too.
Missed a phone call? The Better Business Bureau says answering international telephone fraud calls looking like US calls might cost you more than you think.
Is there really anything new to be said about tech support scams? Unfortunately, the FTC tells us there is. Not only because people are still falling prey to this type of fraud, but because the scammers are still finding new approaches to harvesting their victims’ credit card details. Some quite interesting, sophisticated technical tricks are
There are plenty of scams effective enough to rate a warning or three, in the hope of alerting potential victims to the kind of gambit they use. And so, even though much of ESET’s business is focused on the bits and bytes of malicious software, I’ve spent a lot of time writing on WeLiveSecurity and
A phishing scam targeting Tesco bank customers puts on a festive party hat and pretends to offer something for nothing. Is this a topical trend?
Death of a Sales Force: Whatever Happened to Anti-Virus? is a paper written by Larry Bridwell and myself for the 16th AVAR conference in Chennai, which was kindly presented by ESET’s Chief Research Officer Juraj Malcho, as neither Larry nor myself were able to attend the conference in the end. The paper is also available
(All four blog articles in this series, of which this article is the last, are available as a single paper here: The_Thoughtful_Phisher_Revisited.) From the sort of ‘visit this link and update or we’ll cancel your account’ message that we saw in the previous blog in this series (The Less Thoughtful Phisher), it’s a short step
Less innovative than the scam mails described in my previous articles (Phish to phry and The Thoughtful Phisher II), there are those phish messages that suggest a problem with your account that they need you to log in to fix. (Of course, you aren’t really logging in to a legitimate site.) Mostly their appeal is
In the previous Thoughtful Phisher blog, we looked at some visual clues that should tip you off that a email from a ‘bank’ is not to be trusted. Just as interesting here, though, is the variety of social engineering gambits used by this wave of phish campaigns. It’s worth taking a closer look at some
[A much shorter version of this article appeared in the October 2013 Threat Radar Report as ‘The Thoughtful Phisher’. As these particular scam/spam campaigns don’t seem to be diminishing, however – indeed, some of the phishing techniques seem to be getting more sophisticated – I thought perhaps it was worth updating and expanding for a
It so happens that I live over 5,000 miles from the ESET North America office in San Diego, and so tend not to have water cooler conversations with the people located there. Of course, researchers working for and with ESET around the world maintain contact through the wonders of electronic messaging, but there are lots
[Update 30th October 2013: with regard to the ping gambit discussed below, please note that protection.com now responds to ICMP echo requests – in other words, if you now run the command “ping protection.com” you should now see a screen something like this: Note that this is perfectly normal behaviour for a site that responds
As both Macs and Mac malware increase in prevalence, the importance of testing the software intended to supplement the internal security of OS X increases too. But testing security products on Mac is tricky, due to Apple’s own countermeasures. Can it be made easier?
After taking quite a long break from comment moderation on the WeLiveSecurity blog, I’ve recently started receiving comment notifications and have therefore been able to moderate some of the comments that have I’ve seen, and I thought it was worth passing on some thoughts about the moderation process as I see it. I should make
A new paper aims to profile the victims most likely to fall for a phishing attack. But what is less clear is how you develop a profile while avoiding the pitfalls of stereotyping.