Comments on: PC Support Scams – Virus Bulletin paper http://www.welivesecurity.com/2012/10/01/pc-support-scams-virus-bulletin-paper/ News, Views, and Insight from the ESET Security Community Mon, 03 Feb 2014 08:49:00 +0000 hourly 1 http://wordpress.org/?v=3.7 By: herg62123 http://www.welivesecurity.com/2012/10/01/pc-support-scams-virus-bulletin-paper/#comment-1146 Thu, 04 Oct 2012 04:12:20 +0000 http://blog.eset.com/?p=15303#comment-1146 I can say,"WOW I am impressed of this and the white paper you published."
I am amiture PC Threat Analyst of all types of Malware and ways of infections.  I also help clean users computers as my day job.
I have only come across this type of attack once so far and it is amazing on how the attacker finds their victum.
For this customer I informed them since we do not know what the attacker did, the only way to protect yourself is a full install.  Since then everyone I talk to I inform them of this type of scam.

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By: David Harley http://www.welivesecurity.com/2012/10/01/pc-support-scams-virus-bulletin-paper/#comment-1145 Mon, 01 Oct 2012 16:05:01 +0000 http://blog.eset.com/?p=15303#comment-1145 Thank you kind sir. :) And absolutely agreed: one of the things that did come out of this talk was that the scam is probably claiming even more victims than I'd realized, and the more information we get, the better chance we have of hitting them back.

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By: Stephen Cobb http://www.welivesecurity.com/2012/10/01/pc-support-scams-virus-bulletin-paper/#comment-1144 Mon, 01 Oct 2012 15:57:30 +0000 http://blog.eset.com/?p=15303#comment-1144 Cursing your iPad did not distract from the great content you guys put together. I think this paper could form the cornerstone of a serious effort to stop these pernicious scammers from preying on innocent victims. I am currently writing up my own personal experience with one of these calls, and I would encourage blog readers to leave a Reply describing their own encounters. Any data points we can get are helpful at this point. Like the location on the victim (city/country) and the nature of the scam.

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