Comments on: Close call with a Caribbean cruise line scam http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/ News, Views, and Insight from the ESET Security Community Mon, 03 Feb 2014 08:49:00 +0000 hourly 1 http://wordpress.org/?v=3.7 By: AndrĂ© Guyon, Chelsea, QC, Can. http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-11983 Sun, 02 Feb 2014 21:50:00 +0000 http://blog.eset.com/?p=13185#comment-11983 Those scammers also call in Canada. The canadian laws prohibit this type of publicity. I unfortunately could not “press one” successfully to tell them. I wanted to hear them tell me who the company was, and then to file a complaint. I receive those annoying calls almost every second week, either at home or at work.

But thanks for this Web page as it tells me what that is all about.

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By: Aryeh Goretsky http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-11982 Thu, 30 Jan 2014 03:29:00 +0000 http://blog.eset.com/?p=13185#comment-11982 Hello,

You should definitely file a complaint with your phone company and the local Better Business Bureau, as well as a report with your local police department and perhaps even your district attorney’s office (if you are in the US). As these agencies receive more reports, they will be better able to take action against the fraudsters behind this scam.

Regards,

Aryeh Goretsky

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By: Stef http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-11981 Thu, 30 Jan 2014 01:24:00 +0000 http://blog.eset.com/?p=13185#comment-11981 What can I do to stop those harassing phone calls? I think I must have received those calls about ten times in the last three months.

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By: JOYce http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-11977 Mon, 27 Jan 2014 17:20:00 +0000 http://blog.eset.com/?p=13185#comment-11977 I am getting the same call every day on my house phone and when i’m at my bf’s house he get the same call from the same number. the number is 778 807-9600. The calls are getting very annoying an pissing me off.

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By: Mish http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4459 Tue, 31 Dec 2013 22:44:00 +0000 http://blog.eset.com/?p=13185#comment-4459 U are part of this scam!!!!
How one they don’t have an office and abruptly hang up !

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By: Mish http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4458 Tue, 31 Dec 2013 22:39:00 +0000 http://blog.eset.com/?p=13185#comment-4458 Why not just call them back on +1 (800) 586-6693
And threaten them that u are with some fraud bureau and ur act has been caught and the secret service is now on your case. U can run but you can’t hide. Muhahaha

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By: Mish http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4457 Tue, 31 Dec 2013 22:38:00 +0000 http://blog.eset.com/?p=13185#comment-4457 Exact same thing happened to me. When I asked if this is a scam, what’s the catch, she laughed and said it’s just a promotional scheme.
When I said I will not be paying anything over the phone, she transferred me to another lady who said this is a phone only offer and u can’t pay at our office. Then she abruptly ended the call with a laugh at her other colleague.

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By: Aryeh Goretsky http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4438 Fri, 20 Dec 2013 01:16:00 +0000 http://blog.eset.com/?p=13185#comment-4438 Hello,

My initial guess would be that the individual losses from this scam are not large enough to warrant prosecution, unless it was prosecuted under a racketeering statute so a pattern of criminal behavior (and true scope of the losses) could be examined. Then again, I am not a lawyer so cannot say for certain.

Regards,

Aryeh Goretsky

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By: darren http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4434 Wed, 18 Dec 2013 19:49:00 +0000 http://blog.eset.com/?p=13185#comment-4434 I live in southern alberta and just got a call telling me i won a free cruise for two and all i had to do was complete a short survey it sounded too good to be true and was immediately suspicious.Afterwards i found this blog detailing it as a HIGH PRESSURE SALES SCAM if anyone is interested the number is19027088309

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By: Rouge http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4423 Mon, 16 Dec 2013 02:50:00 +0000 http://blog.eset.com/?p=13185#comment-4423 I dont understand how this is legal?…. How is this company sustaining itself and not being sued?

The # that called me was 1-902-708-8306

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By: Aryeh Goretsky http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4408 Thu, 12 Dec 2013 01:06:00 +0000 http://blog.eset.com/?p=13185#comment-4408 Hello,

This remains a scam, and you should definitely notify your employer, Manny.

Regards,

Aryeh Goretsky

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By: Manny http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4407 Thu, 12 Dec 2013 00:28:00 +0000 http://blog.eset.com/?p=13185#comment-4407 i was at work and called my tech line cause i was having computer issues, and a robo-voice came on, it said i have won a trip for two to the bahamas. I almost hug up cause the first thing that poped in my head was scam, but i did not. before i pressed the opt to connect to a live rep i double checked the number to make sure i called my tech support line and i was correct. So i chose to speak with a rep, after talking to him he basically said the same thing you guys are saying pay 59 for two yada yada yada. but he did say i have 60 days to call him back to book it and 18 months to use it. So what im woundering is this a scam or legit. I dont work for a small company either its a nation wide company. Autozone. so what should i do? call back and pay or call my employer and report this. I guess i could just call my employer and ask if its real. the guy did say that some companys get together with there so employes can win. Whats yalls take on the situation?

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By: Jasmin http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4348 Sat, 16 Nov 2013 19:23:00 +0000 http://blog.eset.com/?p=13185#comment-4348 My father bought the extended package along with the “free” cruise. He ended up going and took my little sister. They had a lot of fun. He had to buy his own plane tickets and they had to sit in a timeshare presentation. I know of a few people that did it… I actually just received a free cruise call and my friend told me it’s a scam? So I listened to the call and they do lie and hold some information back to get you to take the cruise. Overall I wouldn’t consider it a scam.. a little misleading..

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By: PriyaVassi http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4331 Fri, 08 Nov 2013 16:16:00 +0000 http://blog.eset.com/?p=13185#comment-4331 Canadian numbers are also being used. I wonder what is the appropriate entity to contact about this in Canada and if anyone has tried reporting it?

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By: PriyaVassi http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4330 Fri, 08 Nov 2013 15:44:00 +0000 http://blog.eset.com/?p=13185#comment-4330 got this one in Montreal and have gotten it multiple times, so annoying

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By: Aryeh Goretsky http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4329 Thu, 07 Nov 2013 23:58:00 +0000 http://blog.eset.com/?p=13185#comment-4329 Hello Grendeb,

The best thing to do is to report the scam to your state attorney general’s office, the Better Business Bureau, the state of Florida’s attorney general’s office, and, of course, share information about the scam with your friends and family so they won’t be taken by it.

Regards,

Aryeh Goretsky

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By: Grendeb http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4325 Tue, 05 Nov 2013 21:37:00 +0000 http://blog.eset.com/?p=13185#comment-4325 How do we stop this?

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By: deeds http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4275 Wed, 09 Oct 2013 13:56:00 +0000 http://blog.eset.com/?p=13185#comment-4275 i just did the same thing and the lady told me to take my $59 and shove it!!! woww!!! thanks guys for this blog

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By: curiousq http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4265 Sat, 28 Sep 2013 20:55:00 +0000 http://blog.eset.com/?p=13185#comment-4265 Please can someone explain why this is a scam. Has anyone been on the free cruise ?

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By: Dale CHadwick http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4233 Tue, 10 Sep 2013 22:51:00 +0000 http://blog.eset.com/?p=13185#comment-4233 OMG. I don’t know what got into me. At a very weak moment, I booked the 3 day 2 night free cruise to the Bahamas on the “Bahama Celebration”. It took me over a half hour to decline the offers to “upgrade” my vacation. I stated explicitly that all I wanted was the 3 day 2 night cruise. The insisted that I take the extra stay at Miami or Orlando. WHy would I want to stay in Miami or Orlando when the cruise left from West Palm Beach???. Stupidly, and I mean stupidly, I paid the up front “port taxes”, $237. Within 24 hours I called to cancel, knowing it would be a challenge. It was. I will not go into detail, but PLEASE PLEASE warn as many people as you can that this is a total scam. The only reason that I was able to get my money back was because I did not take their ridiculous offer to stay in Orlando or Miami. If I had, my $237 would have NOT been a port tax at all, but would have constituted a pre-payment for the cruise which was not by law, refundable. Whom, oh whom, can I contact to put “Bahama Celebrations” out of business. I don’t know how this company (if that is what it is) can continue this scam.

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By: ALLEN http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4214 Wed, 04 Sep 2013 01:46:00 +0000 http://blog.eset.com/?p=13185#comment-4214 My wife called FAMILY DOLLAR and was told by a robo message that she had won a 3 day, 2 night “free” cruise. Once connected, she was told that she would need to use her cc for two people at $59.00 each. She said no thank you because we had no way to get to FL. The lady said, “thank you” and hung up.

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By: Cheryl J http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4211 Mon, 02 Sep 2013 18:20:00 +0000 http://blog.eset.com/?p=13185#comment-4211 I have got a robo-call contact about winning a cruise & I just have to do a survey several times in the last couple years. I just ignored them until the other day when I was bored and thought I would see what would happen. The survey had 5 Canadian styled questions about what was more important to me the economy, immigration or something else etc. They said again that I had won and I didn’t catch what I was supposed to do & the call ended. I thought I wonder what this scam is, especially since they didn’t transfer me to anyone. The next day a “travel agent” robo-call came with a female voice saying for me to call her back to set up the vacation. I never did but a couple days later a man called to try to close the deal. It was an actual person and he said they do this to promote there cruises & that I would be expected to provide word of mouth regarding my vacation. They asked I was over 18, told me I would need ID, passport since I was in Canada and credit card to pay for the tax. I was curious about how this worked so I went along for a bit. He wanted my credit card and I said I was not prepared to provide it right now. My husband heard me talking about not giving out my credit card and asked what the call was. I asked the man if he could hold for a second while I talk to my husband at which point he hung up on me. He has not called back yet (it was earlier today). I was a bit surprised since he didn’t try to hard to suck me in. Will see if he calls back. I went online to see if anyone else had info on the scam. Hi, guys. I had wanted to ask them to send me something in writing & I am interested in one of the comments below that said they did send out mail to him.

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By: Weary http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4124 Tue, 13 Aug 2013 15:37:00 +0000 http://blog.eset.com/?p=13185#comment-4124 Thanks for the info, I just received a robo-Sally from (416) 613-5802. It offered the Bahamas cruise for 2 for a quick survey. I was a telemarketer for a summer job who did survey’s for a vacuum company so I wasn’t up for my ‘free’ prize. I hung up, looked online and found your story and thought I’d thank you for the info.

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By: Thimbles http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4121 Sun, 11 Aug 2013 20:30:00 +0000 http://blog.eset.com/?p=13185#comment-4121 Just got an offered a cruise to the Bahamas on my Rogers cell in British Columbia. Same automated call script asking me to complete a 30 second survey.

I pressed 9 and hung up.

Phone number was from Ontario Canada. 416-613-5802

Turns out a couple of people are getting this scam.

http://whocallsme.com/Phone-Number.aspx/4166135802

http://800notes.com/Phone.aspx/1-416-613-5802/2

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By: john http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4116 Fri, 09 Aug 2013 23:24:00 +0000 http://blog.eset.com/?p=13185#comment-4116 This taylor guy is an big time — hole, he is making fool . go and make fool urself.

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By: Bologna http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4096 Wed, 31 Jul 2013 15:07:00 +0000 http://blog.eset.com/?p=13185#comment-4096 I agree, i’ve never had to pay a port tax fee either…

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By: Tara http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4087 Fri, 26 Jul 2013 20:13:00 +0000 http://blog.eset.com/?p=13185#comment-4087 Just received a call from a “lady robot” saying I’ve won a free cruise to Bahamas and all I have to do is answer some questions. As soon as I heard that I hung up, never getting to to the survey (too good to be true). I googled it right away only to learn that my instinct was right and it’s a scam.
Unfortunately, I don’t have Caller ID on my cellular, so I don’t know what their number was. What I can tell you is that I live in Winnipeg, Manitoba, Canada–neighbours, beware!

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By: bluega11 http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4082 Wed, 24 Jul 2013 14:31:00 +0000 http://blog.eset.com/?p=13185#comment-4082 Your post is excellent,and i feel to be factual, My wife and i cruise every other year or so. The moment you check into the hotel or set feet on the streets outside people would be promoting free Disney , or other theme parks tickets and free parking most was given to you after a Time Share presentation. The man promise us a free lunch a tour of a beautiful Time Share Resort,and oh yell about three hundred dollars worth of free amusement park tickets , Well we had a a very good lunch at the resort ,a tour of one beautiful family sweet,follow by a sale pitch presentations all of this took about an hour of our time.Companies who do these promotions out there are not all crooks and scammers ,most of the time it just a way to promote a product.The Time Share presentation that we set in on in Orlando had many time share buyers that day,because we talk to several before and after that presentation,no my wife and i didn’t buy a Time Share that day but we got everything the promotional guy promise.I don’t know why so many posters on this site would be so outrage about paying a 59.00 dollar tax feed and other appropriate taxes ,if you can’t afford the taxes and the fee services, why would be going on a cruise,free or not broke.

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By: Michael http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4068 Sat, 29 Jun 2013 05:34:00 +0000 http://blog.eset.com/?p=13185#comment-4068 Aryeh hello I was calling my AMX card around Christmas and got this company instead. up front the message I listened to said I won a free cruise … but as I listened it did say I would have to pay 59.00 pp for port tax so me being me I waited and ended up talking to a man named Randall S EN 6651 employee number I write everything down I talked with him for over 45 min he did answer all my question I had and my wife also went as far as to give me the Ramada Inn number where I would be staying while I was in Ft Laud, as i was still talking to him my wife called and they did confirm that they work with this company. I also did read the scam reports before I gave my credit card info as I used my AMX and am covered against any fraud charges. Well we just got back and yes it is a real ship and a real vacation I paid 935.00 and got everything I was told I would get.. Is it a scam yes and no yes because they do the robo calles no because they do give you what they say they will bty I dialed the wrong number on my AMX card that day

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By: Michael http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4067 Sat, 29 Jun 2013 05:15:00 +0000 http://blog.eset.com/?p=13185#comment-4067 Yes you were it is included in the coast of the cruise ie the cruise being free you have to pay port taxes

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By: adamd1 http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4065 Mon, 24 Jun 2013 19:34:00 +0000 http://blog.eset.com/?p=13185#comment-4065 Was there any result after this? I’ve been getting these calls repeatedly for nearly two full years now.

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By: Suzette Poirier http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4064 Thu, 20 Jun 2013 23:31:00 +0000 http://blog.eset.com/?p=13185#comment-4064 Just received this same pitch, but the cruise company name was “Royal Bahama”. I bailed when they said they wanted to charge $59 dollars in “Port Taxes” in advance, and needed my credit card number to charge it to. Pffft!

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By: Bernd Stromberg http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4056 Mon, 17 Jun 2013 01:38:00 +0000 http://blog.eset.com/?p=13185#comment-4056 Just got a call from 1(281)382-6532
It was showing Houston Texas on the display
She wanted to offer me a free cruise as well.
But i hung up after 30 seconds, i dont have patience for this.
I just feel sorry for the people that are a victim to this scam.
They have to spend precious time to try and get their money back.
Life’s too short and those lowlifes should go to jail for a long time

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By: franceska saint-juste http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4047 Fri, 07 Jun 2013 23:04:00 +0000 http://blog.eset.com/?p=13185#comment-4047 hi ! i’m franceska and they tried to scam me too! i’m from montreal canada. this are the numbers they used : 1-416-905-2175
1800-446-1524

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By: Chandice http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4030 Tue, 21 May 2013 18:10:00 +0000 http://blog.eset.com/?p=13185#comment-4030 “Bob” also kept telling me I had 18 months to get ready and that after my cruise I needed to tell everyone how great it was advertise for them. It sounded reasonable to me but now I am not so sure.

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By: Chandice http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4029 Tue, 21 May 2013 18:03:00 +0000 http://blog.eset.com/?p=13185#comment-4029 Just a few minutes ago a Cruise Line company called me and I spoke to a man named “Bob McHenry”. He also said I was extremely lucky to only have to pay a government tax fund of $59. He asked me about my first and last name and what state I am from. Eventually he discovered there was no adult around but practically pleaded and begged to speak with my mom. I said no, hung up, and now I am here trying to figure out if it was all just a scam.

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By: Michelle http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4028 Mon, 20 May 2013 16:58:00 +0000 http://blog.eset.com/?p=13185#comment-4028 I just got off the phone with a manager who was put on the line when I refused to pay in advance for port fees or to give any credit card info and was asked why I didn’t freely give that info to a stranger. They did not call me with a survey but sent a letter with the offer of a free cruise. Otherwise , it sounds like the same company referred to by previous posts. I made the call to them but waiting for the “catch” and when I heard the request for money and when I heard the inane question by the manager I politely said no thanks and hung up. So beware of letters as well as calls.

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By: Attia http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4027 Fri, 17 May 2013 14:16:00 +0000 http://blog.eset.com/?p=13185#comment-4027 I just received a phone call from an automated machine to participate in a survey for a free cruise as well. There were five questions after such I was prompted to press 1 to receive a phone call from a travel agency. After pressing 1, I received a busy signal and hung up. A lady called about 5 mins later in regards to the free cruise prize for 2 for answering her survey. I got bored and denied the whole thing stating she must have the wrong number. She apologized but before she hung up I heard her say “I have to leave somebody is hacking our system.”

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By: Sopheap Chea http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4023 Sun, 12 May 2013 19:22:00 +0000 http://blog.eset.com/?p=13185#comment-4023 How do you pay for a port fee when you haven’t even gone on the trip yet? THAT makes me laugh. I have been on many cruises and never had to pay a port tax fee.

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By: Sopheap Chea http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4022 Sun, 12 May 2013 19:10:00 +0000 http://blog.eset.com/?p=13185#comment-4022 I received a text from 5127@vvtext.com saying “Congratulations! Your Entry has won. Call now to claim your Trip to the Bahamas Call 855-679-0021 Now!!” I don’t remember entering a contest for a cruise but I do enter many contests so I wasn’t sure. I called and they said everything mentioned above about the $59 and what not. When I was about to give them my card # I had a bad feeling and asked them if they could put me on hold cause I wanted to speak to my boyfriend about it. They were hesitant about doing it and said they’d add him to the call. I was put on hold and I looked up if this was a scam and came across this page so I hung up. They tried to call me three more times but I didn’t not answer and they did not call my boyfriend either.

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By: Craig Bickford http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4020 Sun, 12 May 2013 13:21:00 +0000 http://blog.eset.com/?p=13185#comment-4020 If it is done over the phone over state lines or though the mail over state lines it is wire and or mail fraud, and the FBI and the DoJ can be contacted, since it’s fraud over state lines.

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By: Dann http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-4011 Wed, 08 May 2013 15:24:00 +0000 http://blog.eset.com/?p=13185#comment-4011 New number again. 13139385288.
This has been going on for almost a year now.
People need to stop filing complaints and start demanding action from the authorities. These people should have been dealt with a long time ago.

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By: Stephen Cobb http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3976 Tue, 30 Apr 2013 18:43:00 +0000 http://blog.eset.com/?p=13185#comment-3976 Thanks for sharing your experience.

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By: naheed http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3968 Tue, 30 Apr 2013 02:52:00 +0000 http://blog.eset.com/?p=13185#comment-3968 I am in Calgary Canada. I got the 5 question opinion poll and told they would call me back to give me details on my free cruise. I was like, yah right! today, about 5 days later, I got a call from the cruise company and blah blah they read everything of the details. the “travel agent” would keep exclaiming at all the great things on board and I would be like “yah” waiting for the catch. then it comes 118.0 in port charges. I laughed and said you really think I am going to pay that. its a scam! he was affronted! he said let me take your e-mail address in three minutes I will send you our website and bonded number and trade number and then you can call us back and get the free cruise. ten minutes gone by….no mail!!!!

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By: Carol http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3943 Sat, 06 Apr 2013 15:50:00 +0000 http://blog.eset.com/?p=13185#comment-3943 I just got a pseudo boarding pass saying if I call a number within 72 hrs I can get a 3 day cruise for 2. Has anyone else had this experience?

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By: Rocky http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3940 Thu, 04 Apr 2013 00:20:00 +0000 http://blog.eset.com/?p=13185#comment-3940 I called to cancel my phone and was on hold. I listened to a recorded message stating that I had won a “free cruise vacation for 2″. On further inquiry I was told they would charge $119 dollars for a cruise vacation for 2. Also they said that I was a “VIP” and offered me a $3000 package for $500 for hotel stay in miami and bahamas. I actually gave them my information and bought the package.

Less than a minute later I realized how insane this was. I called up my credit card and the Banker was understandable baffled. She told me to dispute the charge and Call up VCS and cancel the charge.

Here s where it got ugly. After being transferred, I was on the phone with a guy who was rude and possibly angry. After an uncomfortable conversation for about 30 mins, he transferred me to a “supervisor”.

It was back to square 1 with this guys. Same Freaking Questions. ” why dont you want it anymore? but you just paid? Let me explain what you just bought …….” This went on for abt 20 mins

I finally asked him “All you need to tell me is, can you cancel the charge? yes or no. If no then I will fight it as a fraud.”

He asked me if I wanted to Buy some land instead of the vacation(or atleast thats what I thought he said.)

He also tried to give me a “partial refunds”. I finally told him that I m leaving and need to hang up and I ill fight this charge as a fraud.

He said he can refund the money in 7-10 days.

If you are in my situation: Be calm even if they are rude. Be firm that you want to cancel the charge and make sure to let them know that you know your rights.

Hope you guys learn from my incident.

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By: john harper http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3939 Wed, 03 Apr 2013 20:59:00 +0000 http://blog.eset.com/?p=13185#comment-3939 I work for them also. It’s not a scam. It’s a promotional call. We thouroughly go over all the details before transfering you to a verification department that goes over all the details again and make you an audio verbal receipt. Of course we try to upsale you a better room on the ship and get you to stay longer on the Island. We send people toMexio and Las Vegas, Ft. Lauderdale and Orlando. It’s telephone sales. Sales is the art of persuasion. No one is forcing you to go on vacation. It might not be the best cruise line available in your opinion but they did travel over half a million people to the Bahamas last year.

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By: Peri Elise Rogers http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3936 Tue, 02 Apr 2013 21:05:00 +0000 http://blog.eset.com/?p=13185#comment-3936 Sophia, Please see my post above. I had a similar experience and was terrified of going through the refund process, however I received a very prompt refund when I sent in written notice. I hope this helps!!

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By: Stephen Cobb http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3928 Tue, 26 Mar 2013 23:23:00 +0000 http://blog.eset.com/?p=13185#comment-3928 Thank you for sharing.

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By: Facebook User http://www.welivesecurity.com/2012/06/15/close-call-with-a-caribbean-cruise-line-scam/#comment-3921 Sun, 24 Mar 2013 21:19:00 +0000 http://blog.eset.com/?p=13185#comment-3921 Look at this well developed scam (Caribbean Cruise Line & the Berkley Group) at http://www.thecaribbeancruisescam.com

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