Comments on: Free Anti-virus: Worth Every Penny? http://www.welivesecurity.com/2012/04/05/free-anti-virus-worth-every-penny/ News, Views, and Insight from the ESET Security Community Mon, 03 Feb 2014 08:49:00 +0000 hourly 1 http://wordpress.org/?v=3.7 By: Aryeh Goretsky http://www.welivesecurity.com/2012/04/05/free-anti-virus-worth-every-penny/#comment-764 Thu, 31 May 2012 02:22:22 +0000 http://blog.eset.com/?p=12437#comment-764 Hello,

As far as I am aware, ESET has never removed detection for a keylogger. It is possible that some have been reclassified, though, as Potentially Unsafe Applications, especially if they were initially detected generically or through heuristics.

Regards,

Aryeh Goretsky

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By: Noah Vail http://www.welivesecurity.com/2012/04/05/free-anti-virus-worth-every-penny/#comment-763 Wed, 30 May 2012 21:51:10 +0000 http://blog.eset.com/?p=12437#comment-763 Thank you for a direct and relevant reply.  I understand that ESET detects some commercial keyloggers.
If I can clarify;
Are there ANY keyloggers that ESET has decided to exclude from detection?

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By: Aryeh Goretsky http://www.welivesecurity.com/2012/04/05/free-anti-virus-worth-every-penny/#comment-762 Thu, 05 Apr 2012 22:52:00 +0000 http://blog.eset.com/?p=12437#comment-762 Hello Noah,

You will be happy to know that ESET's software detects many keyloggers, even commercial ones. In some cases, the latter are classified as Potentially Unsafe Applications, which is a category given to certain software that may be deployed in a business for legitimate means but can also be subject to misuse and abuse. For information on toggling detection for this classification on and off, please refer to the online help for your specific version of ESET NOD32 Antivirus.

If you do happen to come across a keylogger—or any software which you think should be detected by ESET but is not—you can submit it to ESET's malware research labs by following the instructions in ESET Knowledgebase Article #141, "How do I submit a virus, website or potential false positive sample to ESET's lab?."

Regards,

Aryeh Goretsky

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By: Noah Vail http://www.welivesecurity.com/2012/04/05/free-anti-virus-worth-every-penny/#comment-761 Thu, 05 Apr 2012 15:32:12 +0000 http://blog.eset.com/?p=12437#comment-761 I've paid for A/V – specifically NOD32.  However, 1-2 years ago I learned something that really shook my faith in A/V vendors.
Nearly every major A/V provider whitelists Commercial Keyloggers.  That is AntiVirus companies are colluding with Keylogger companies, so that they will not detect commercial keylogging software packages.
Purposefully allowing software, designed to harm end users, is a massive violation of basic user trust.
It's not OK for Eset (and most other A/V companies) to work with the bad guys, even if they have a for-profit business model.
So I have 3 A/V choices.  I can pay for A/V that will allow certain known threats into my machine.  I can get a free A/V that will allow certain known threats into my machine.
Or I can purchase A/V protection from the one major A/V vendor (that I know of) who detects commercial keyloggers; thereby putting the user's safety first.
NV

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